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 Any Payments received online after 8:00 a.m. on Shut Off day are still subject to shut-off and reconnection fees.  If you are on the shut off list we recommend your payment be made in City Hall to possibly avoid shut off.  

Welcome to Red Oak's Online Payment System

For the convenience of its residents the City of Red Oak offers online bill payment for services. This enables residents to pay their monthly bill online with a major credit card.

From this website you will be able to:

  • Pay your utility bill
  • Review your account information
  • Review your previous bill and payment history
  • Review your household utility consumption history

If this is your first time visiting, you will need to have your utility bill available while you create a new user account. A hard copy of your utility bill will allow you to provide your account ID number and your property location exactly as the city has it listed for billing purposes.

If you are a returning user, you will only need your email address and password to log in.

For assistance contact:
City of Red Oak
(712) 623-6510 
Hours: 8am to 4:30pm, Monday - Friday